Privacy Policy
Welcome to Canacast IPTV. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our IPTV services. By accessing or using our website and services, you agree to the terms of this policy.
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide to us directly, such as:
- Account Information: Name, email address, phone number, and payment details.
- Usage Data: Viewing preferences, subscription plans, and interaction history with our services.
1.2 Automatically Collected Information
We may collect certain information automatically, including:
- Device Information: IP address, device type, operating system, and browser type.
- Usage Data: Logs of your interactions with our services, including access times and content viewed.
2. How We Use Your Information
2.1 Service Provision
We use your information to:
- Provide and Manage Services: Process your subscription, manage your account, and deliver content.
- Improve Services: Analyze usage patterns to enhance our offerings and performance.
2.2 Communication
We may use your contact information to:
- Send Updates: Notify you about changes to our services, subscription renewals, and promotions.
- Customer Support: Respond to your inquiries and provide assistance.
2.3 Legal Compliance
We may use and disclose your information to:
- Comply with Laws: Adhere to legal obligations, enforce our terms, and protect our rights.
3. Sharing Your Information
3.1 Service Providers
We may share your information with third-party service providers who assist us in operating our website and delivering our services, such as payment processors and analytics providers.
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests from public authorities.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Choices
5.1 Access and Update
You can access and update your personal information through your account settings. If you wish to correct or delete your data, please contact us.
5.2 Opt-Out
You may opt out of receiving promotional communications by following the instructions in the emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance User Experience: Remember your preferences and improve our website functionality.
- Analyze Usage: Track and analyze website traffic and user behavior.
You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us to request deletion.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: Contact@canacast-iptv.ca
- Phone: +1 (236) 260-2686